Frequently Asked Questions
Ready Maids Inc. has the option to send you a quote if you feel like you’d want to compare options and services. Just call us at (925)237-1416 and ask! We will need a working email to send it!
Yes we do! We have everything to ensure a clean is performed up to the Ready Maids Inc. standard. We also work with you if you prefer specific products or equipment such as a vacuum, etc.
Our Cleaning Specialists travel 10 miles from the home office. We do allow some flexibility for up to 25 miles if we meet a minimum of 5 recurring jobs in that specific area and a Cleaning Specialist lives near by.
The arrival windows allow our Cleaning Specialists time to finish a job without rushing. This also gives the team time to rest and arrive within a reasonable hour to the next clean should their be any issues in our arrival time.
EX: Delays such as accidents, switching out equipment, loss of reception, etc.
Yes! With three levels of encrytion added, we ensure your credit card and home information are safe and secure
Congratulations! Just confirm the email to confirm the account, go to the app store and download the app (if you’re a new recurring client). After “confirming email” type in a new password and login with the email you provided. Then, you’re in your dashboard!
Go to www.readymaidscs.com and click on LOGIN at the top left of the screen. You will need to confirm your account from the first email you received when you booked your first cleaning with us!
Login to your account by going to our website at www.readymaidscs.com and click on the login icon at the top corner. Once logged in, scroll down to PAYMENT METHOD and click the little gear icon (located to the left of the screen near PAYMENT METHOD) then click “ADD CREDIT/DEBIT CARD”.
Our cleaning Specialists are regular people who have families to support. If you do not cancel 24 hours or before, we will charge $50 as a late cancellation fee. We do NOT give refunds, we will reclean because we all make mistakes. Let us correct it first!
We allow our cleaners to move items that weigh less than 30lbs. We also limit the cleaners to clean as high as a two-step ladder allows. If you want an area cleaned, please set your furniture accordingly so we can provide proper instruction to the cleaners.
Ready Maids Inc. does not clean entire walls, windows, do laundry, or exterior areas outside of the house. We also have additional charges for wiping down blinds, dishes, and interior appliances (microwave is part of regular cleaning).
Services not included are post-construction cleanings, carpet cleaning, floor buffing and waxing, window cleaning.
Great question! That is a Review Card! We run raffles and give-a-ways to the cleaners for the work they do. Please open the camera on your phone and click the link to write a review right away!